Shipping policy

Shipping Policy

At Oaza Winter Store, we work to ensure that your order arrives safely and as quickly as possible.

Processing Time

Orders are usually processed within 1–3 business days after payment is confirmed.

Estimated Delivery Time

Delivery times may vary depending on the destination and shipping carrier. Estimated delivery is generally 7–15 business days.

Please note that delivery times are estimates and may occasionally be affected by customs procedures, carrier delays, holidays, or other circumstances outside our control.

Order Tracking

If tracking information is available for your order, it will be provided once your order has been shipped.

Incorrect Shipping Information

Please make sure that your shipping address and contact information are correct when placing your order. Oaza Winter Store is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us at oazawinterstore@gmail.com and we will assist you.

By placing an order with Oaza Winter Store, you acknowledge and agree to these shipping terms.